Shipping Policy

At Dorinda's Chocolates, we want to ensure that our customers get the freshest product in the best possible condition. Our first priority is ensuring your product arrives in perfect condition.

Truckee, Tahoe and Reno area residents can arrange for personal pick up by selecting "local" at check out. Please leave a contact number and best time to call in the notes area.  

Standard Shipping orders are sent via USPS Priority 2-3 day, Monday-Friday. Rush Shipping orders are sent via Overnight Express, Monday-Friday. Orders Placed after 8 am will be shipped out the next day

During the warm season (May 1^st through October 14th): All orders are packed in insulated packages (ice may be used when necessary). 

In the summer months to limit transit time, orders are NEVER shipped out on fridays, so your chocolates won’t sit in an environment with an uncontrolled temperature. Orders placed and received AFTER 12PM PST will ship the next available ship day. We are only able to ship within the U.S. We are unable to ship to APO or FPO addresses. For Alaska and Hawaii, see chart below for additional charges.   

Dorinda's Chocolates is not USPS and has no control over what happens to your package once we have have handed it off to USPS. USPS has permission to leave packages at the recipient address if no one is there to sign for it. Dorinda's Chocolates is NOT responsible for packages stolen or damaged after they are delivered to the address specified by the customer. When possible, we suggest shipping to a business location. Dorinda's Chocolates will not refund purchases if the product is damaged or melted after the first delivery attempt, or if it is returned to us by USPS. 

We have noticed that the postal service has been under preforming on their 2-3 day promise, so we apologize in advance for any late or lost packages, unfortunately it is out of our control

PLEASE DOUBLE CHECK THE SHIPPING ADDRESSES BEFORE SUBMITTING YOUR ORDER. Dorinda's Chocolates cannot be responsible for orders delayed or returned due to incorrect or undeliverable addresses provided by the customer.

Shipping rates are charged per address and calculated using the table below.