Shipping Policy

At Dorinda's Chocolates, we want to ensure that our customers get the freshest product in the best possible condition. Our first priority is ensuring your product arrives in perfect condition.

Truckee, Tahoe and Reno area residents can arrange for personal pick up by selecting "local" at check out. Please leave a contact number and best time to call in the notes area.  

Standard Shipping orders are sent via USPS Priority 2 day, Monday-Thursday. Rush Shipping orders are sent via Overnight Express, Monday-Thursday. Orders must be placed by 12pm (PST) for same day shipping. 

During the warm season (May 1^st through October 14th): All orders are packed in insulated packages (ice may be used when necessary). Orders must be placed by 12pm (PST) for same day shipping. 

To limit transit time, orders are NEVER shipped over the weekend, so your chocolates won’t sit in an environment with an uncontrolled temperature. Orders placed and received AFTER 12PM PST will ship the next available ship day. We are only able to ship within the U.S. We are unable to ship to APO or FPO addresses. For Alaska and Hawaii, see chart below for additional charges.   

USPS has permission to leave packages at the recipient address if no one is there to sign for it. Dorinda's Chocolates is NOT responsible for packages stolen or damaged after they are delivered to the address specified by the customer. When possible, we suggest shipping to a business location. Dorinda's Chocolates will not refund purchases if the product is damaged or melted after the first delivery attempt, or if it is returned to us by USPS. 

PLEASE DOUBLE CHECK THE SHIPPING ADDRESSES BEFORE SUBMITTING YOUR ORDER. Dorinda's Chocolates cannot be responsible for orders delayed or returned due to incorrect or undeliverable addresses provided by the customer.

Shipping rates are charged per address and calculated using the table below.